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Aug 1, 20231 min read

Access Group objects to Train Ticket Office Closures!

ADKC's Access Group - which campaigns for a more accessible world - has written to Train Companies to object to Ticket Office closures.


Access Group members highlighted the negative impact Ticket Office Closures will have for Disabled train users and other people in the community.


The letter highlights:

  • The difficulties disabled people will have in planning, buying tickets and making journey

  • The proposed solutions are not consistent

  • It will be difficult to locate staff if you need support


The image below shows the first page of the Access Group letter.


Click below to download a copy of the letter (Word Format)

Or click below to download a copy of the Access Group letter (pdf)



If you would like to send a similar letter, visit Transport For All's campaign web page [link opens https://www.transportforall.org.uk/campaign/ticket-office-closures/]

First page of Access Group Letter Objecting to Train Ticket Office Closures

Join the ADKC Access Group.

The Access Group meet evey two weeks. To find out more about the group and the campaigns - email Mariya at access@adkc.org.uk. (Mariya works Thursday afternoons.) See our Events page for meeting dates.

Jul 27, 20231 min read

Access Group flushed with success!

Updated: Aug 21, 2023

On Wednesday 19th July, ADKC Access Group members and staff attended the opening of a new Changing Places facility in Holland Park.


Changing Places toilets have a hoist, room for 2 support workers and a height adjustable changing bench, breaking down the barriers of inaccessible toilet facilities for disabled people with high support needs.


Read all about it!


Join the Access Group to campaign for a more inclusive borough.

Access Group meetings take place on alternate Thursday afternoons. For more information about the group, email Maryia at access@adkc.org.uk


Video and photos

The video below shows various people, including Access Group members, commenting on the new facility.



The following 7 photos show members of the access group, and others, exploring the new facilities.

Two rows of people. 5 wheelchair / scooter users sit in the front. 5 people stand behind. All in front of a brick building containing the Changing Places toilet facility
ADKC Access Group members and Councillors and Council Staff (Thanks to Steph Vaz)

Two ADKC Access Group Members, one in an electric wheelchair and they other using a stick, entering the new facility
Access group members looking at the new facility

Two members seated in a wheelchair and on a scooter, sitting beneath the new Changing Places Sign
Access Group members sitting under a sign

The Changing Places Logo on the door. A blue circle with two figures, one sitting in a wheelchair, with the hoist above, and one standing behind a bench.
Changing Places Toliet Logo

Mariya, seated in an electric wheelchair wearing a bright blue top and dark skirt. In the centre of the new facility with the sink to her right, the toilet behind on her left and the hoist above.
Access Officer, Mariya, in the new facility

The empty room, showing a sink on the left wall, a toilet with drop down bars on the back wall , a shower at the far right of the back wall and a height adjustable changing bench on the right wall.
The new Changing Places Facility

An external sign on a brick wall reads Holland Park Reception and Sports Booking, Parks Police, Changing Places with the logo
External Sign with Changing Places Logo

Thanks to RBKC Communication Department for sharing the final 6 photos.

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